SURGERY NEWS

Surgery closure on 11th June 2019

Twice yearly West Hampshire CCG mandate a training day for all GPs to attend. There is a TARGET event planned for 11th June 2019 from 12:30 - 18:30. The surgery will be closed and phone lines off between these times. Should you feel you need same day urgent care whilst the surgery is closed please call 111 or complete the symptom checker online https://111.nhs.uk/. If you need life threatening emergency care dial 999. 

 

Prescribing of Over The Counter (OTC) medications 

West Hampshire CCG is working with GPs, community pharmacists and patients to support the implementation of NHS England guidance to free up an estimated £100 million for frontline care each year by curbing prescriptions for certain ‘over the counter’ medicines.

Stopping routine prescribing for minor, short-term conditions, many of which will cure themselves or cause no long term effect on health, will free up NHS funds for frontline care. The guidance will not affect prescribing of over the counter items for longer term or more complex conditions or where minor illnesses are symptomatic or a side effect of something more serious.

https://westhampshireccg.nhs.uk/prescribing-of-over-the-counter-medicines

 

Recent Care Quality Commission (CQC) inspection report published 

We were recently inspected by the CQC on 10th January 2019. We're please to inform you that the inspection went very well indeed. We received some 'Outstanding' ratings in the report but overall were rated 'Good'. It is extremely difficult to receive 'Outstanding' ratings so we're proud as punch to have been award some. We're also proud to have been ranked within the top 9% of best practices nationally (story below).

 

Construction works at St Paul's Surgery, Alison Way

Construction works have started on-site which are expected to finish mid May. Due to the increased number of registrations, we are extending the premises to provide two additional consulting rooms on the first floor. This will enable us to keep a pace with our growing list size and creates space for new clinical staff to work from. We apologise for any additional noise or inconvience caused at this time, and are grateful for your co-operation. Please bear in mind the car parking at the surgery will be even more limited so do try other alturnatives as oer below. 

 

Parking

Please note we have limited parking on-site. We encorgage patients to attend on foot, park offsite or to be dropped off to appointments where possible. The nearest car parks to the surgery are Tower Street and Winchester Station multistories. For more information regarding Winchester parking please visit https://www.winchester.gov.uk/parking. Please ensure you allow yourself enough travel time so that you do not miss your appointment. 

Please note that there is no parking allowed on the Alison Way roadside. This road is owned by the residents and controlled by PCM. You will receive a parking fine and the Practice has no say to help rescind these charges for you.

Please also note that the car parking outside Orthodontics by Eva is not for St Paul's Surgery patient use either. You may be charged if you're found to be parked inappropiately. 

 

Publication of GP earnings 2018-19

All GPs practices are required to declare the mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each surgery. The average pay for GPs working at St Paul's surgery in the last financial year was £74,988 before tax and national insurance. This is for four full-time GPs, six part-time GPs and one salaried GP who worked in the practice for six months or more. 

2017/18 NHSE Patient Survey Results

Did you know that recently our practice was ranked 679/ 7109 best nationally for patient satisfaction. Top 9% of practices. We're delighted with this achievement but are always striving to do better. For more information on what was scored please review the following links.

GP Patient Website

Best and worst rated GP Surgeries (Daily Mirror Article)

 

Measles Outbreak - Have You Had Your MMR Vaccination or Been Confirmed Pre 1970?

You may be aware there have been over 400 confirmed cases of measles in England since January 2018 with cases close to Hampshire. We're therefore urging our patients to take precautions.

If you have not received two recorded doses of MMR or if born pre 1970 have not had a documented Measles infection then you're at risk and we urge you to make an appointment to be vaccinated ASAP.

Measles Outbreak Advice

 

2017/18 Inhouse Patient Satisfaction Survey Results

Thank you to the 516/ 18582 patients who participated in our survey. We were overall pleased with the results and we`ve gained some helpful suggestions to take forward. An action plan will be published shortly but here are the RESULTS.

 

Mid Hampshire Healthcare Evening / Weekend Extended Access Hub

We’re now able to offer evening and weekend routine bookable appointments via our local GP federation. You will be able to see a hub GP, Nurse, Healthcare Assistant, MSK Physio and soon even an IAPT counsellor. The hub is located at Badger Farm Surgery, Winchester. Bookings are to be made via St Paul’s reception. As a surgery we still highly value continuity of care so should your need be relating to an ongoing problem it may be best to wait to see your own named GP. The hub clinicians have access to your full electronic medical record should you consent to share. For more information, please visit Mid Hampshire Healthcare GP Access Hubs

 

Get Hampshire Walking 

Why Walk?
If you find it difficult to get active, why not start walking? It is easy to get started and it counts towards your recommended amount of physical activity.

Benefits include:
• Maintaining a healthy weight
• Preventing or managing various conditions including heart disease and high blood pressure
• Strengthening your bones and muscles
• Improving your confidence
• Improving your balance and coordination
• Opportunities to socialise, meet new people and explore new places

To find out what's happening near you click here.

 

Your Frequently Asked Questions, Answered

Click here 

 

Removal of our online prescription form. Orders to now go through Patient Access online. WE ASK FOR YOUR SUPPORT.

The NHS is currently under great strain in terms of workload, workforce and financial. General Practice is working harder than ever before and were still expected to do more! From 1st April it will become a mandatory requirement for us to offer e-referrals to patients. This requires additional admin workforce to deliver yet is unfunded,we therefore need to look at shifting resources and gaining staff efficiencies from elsewhere to operate this new requirement. 

If you complete our online prescription form a member of staff prints the request off and keys the information onto our clinical system. If you order through Patient Access no printing is required and your request uploads directly onto EMIS our clinical system. Patient Access also allows you to book appointments online and view your medication history, allergies, immunisations, change your personal details and from April 16 view blood test results.   

If you haven't already done so please register on PATIENT ACCESS today and start to benefit. We will be switching off our surgery online prescription form on the 30th September. Should you experience any problems please don't hesitate to contact reception on 01962 853599.

 

National Diabetes Audit (NDA)

We will be taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). To take part, we will share anonymous information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. Taking part in the NDA shows that this GP practice is committed to improving care for people with diabetes.

What is it?

The National Diabetes Audit is a major national clinical audit, which measures the effectiveness of diabetes healthcare against NICE Clinical Guidelines and NICE Quality Standards, in England and Wales. The audit will collect and analyse data for use by a range of stakeholders to drive changes and improvements in the quality of services and health outcomes for people with diabetes.

Aims and Objectives

  • The NDA aims to improve the quality of patient care by enabling NHS organisations to:
  • compare their outcomes of care with similar NHS organisations
  • identify and share best practice
  • identify gaps or shortfalls in commissioning services
  • assess local practice against NSF for diabetes and NICE guidelines and drive service improvement
  • provide a more comprehensive picture of diabetes care and outcomes in England and Wales

Through participation in the audit, local services are able to benchmark their performance and identify where they are performing well, and improve the quality of treatment and care they provide. On a national level, wide participation in the audit also provides an overview of the quality of care being provided in England and Wales.

Patients with diabetes can choose to opt out of this audit and should this be the case, they are requested to contact the surgery so that this can be facilitated.  

 

Electronic Prescription Service (EPS) GO LIVE 16 Nov 2015

EPS enables prescribers - such as GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff. More info below or on the EPS website.

Should this be of interest to you please complete our online Nomination Form. Click here 

 

Accountable Named GP

Since April 2015 its now a GMS contractual requirement for us to attach an accountable named GP (also known as a Registered or Usual GP) to every patient. Here at St Paul's Surgery we have always provided a personal list service and therefore you already have one. You would have been advised of your GPs name as part of our registration process. For those patients where we hold a mobile number on record, we sent a SMS text message during the week commencing 8th June, reminding you of their name. Should you be unaware of who your named GP is then please do contact our reception team who can advise. 

We would like to take this opportunity to encourage use of your named GP for routine (non same day urgent) appointments as this provides better continuity of care to which you will benefit from. Click here for further information.

 

New Online Services

Patients are now able to view their immunisation records online. Visit https://www.patientaccess.com/ or click on the link from our website.  You can also book appointments, request repeat medication, view medication and allergy history and update your contact details online. Should you have any problems setting up or accessing your account, please contact us for help. 

 

Free NHS Prescriptions

You can get free NHS prescriptions if, at the time the prescription is dispensed, you:

  • are 60 or over
  • are under 16
  • are 16-18 and in full-time education
  • are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
  • have a specified medical condition and have a valid medical exemption certificate (MedEx)
  • have a continuing physical disability that prevents you from going out without help from another person and have a valid MedEx
  • hold a valid war pension exemption certificate and the prescription is for your accepted disability
  • are an NHS inpatient

You are also entitled to free prescriptions if you or your partner (including civil partners) are named on, or are entitled to, an NHS tax credit exemption certificate or a valid HC2 certificate (full help with health costs), or you receive either:

  • ​Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance, or
  • Pension Credit Guarantee Credit
  • Universal Credit

 

NHS CVD Health Checks, Are you aged 40-74?

Well then you may be eligible for a Free NHS Cardiovascular Disease (CVD) Health Check. The check is an opportunity to find out how you can improve your health whilst reducing the risk of developing a long term condition such as type II diabetes, heart disease, stroke or kidney disease. The check comprises of a 20 minute appointment with blood tests taken before. Contact our reception team today to book an check 01962 853599.

For more information click here.

 

Your GP Cares

The NHS is struggling to keep pace with growing demands. People are living longer and have more complex health needs. The NHS out of hospital strategy has added a substantial workload on GP providers with little funding to help resource. These factors have contributed to an increase in routine appointment waiting times within GP practices, which we have also felt.

However we realise how important access is so choose to monitor waiting times weekly and have recently invested in an additional 6 GP clinical sessions (3 days). Note we are better than the national average and this is how we want to stay.

Read more about the challenges on General practice by clicking here.

 

NHS Choices A-Z of Health

Sometimes you might want to check something out without contacting your NHS GP. NHS Choices has a useful A-Z of Health resource you might be interested in. Please take a look here

 

Facts about General Practice

Click here for some interesting and surprising facts about General Practice, courtesy of the Wessex Local Medical Committee.

 

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Patient Access

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Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

NHS 111

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111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Mid Hampshire Healthcare

Mid Hampshire Healthcare

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NHS Website

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