Front of house staff crisis

Dear Patients, We would like to bring to your attention that we are currently facing a workforce crisis within our Patient Navigation (Reception) team. We have two members of staff on long-term sickness leave and two who have recently resigned. This represents a 40% loss of capacity within the team. We immediately began the recruitment

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Electronic Prescriptions

If you get regular prescriptions, the Electronic Prescription Service (EPS) may be able to save you time by avoiding unnecessary trips to your GP.

EPS makes it possible for your prescriptions to be sent electronically to the Pharmacy or Dispenser of your choice.

Choosing a Pharmacy or Dispensing Appliance Contractor to process your EPS prescription is called nomination.

This means you’ll no longer have to collect a paper repeat prescription from your GP Practice – instead, you can go straight to the nominated Pharmacy or Dispensing Appliance Contractor to pick up your medicines or medical appliances.

Start using EPS

Either complete our online nomination form, a nomination slip available from our reception or at any pharmacy or dispensing appliance contractor that offers EPS. Nomination means you choose a place for your GP practice to electronically send your prescription to. You don’t need a computer to use EPS. You can choose up to one of each of the following:

* a pharmacy
* a dispensing appliance contractor (if you use one)

You can change your nomination or cancel it and return to paper prescriptions at any point. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, complete our online nomination form or present at our reception desk.Inform us before your next prescription is due or your prescription may be sent to the wrong place.

EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Benefits

If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.

The prescription is an electronic message so there is no paper prescription to lose.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

If the prescription needs to be canceled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.

You can get all these benefits if you:

* have a stable condition
* don’t want to go to your GP practice every time to collect your repeat prescription
* collect your medicines from the same place most of the time
* use a prescription collection service now.

You will not get as many benefits, if you:

* don’t get prescriptions very often or
* pick up your medicines from different places
* request controlled drugs

EPS Nomination Form

Note that by completing the nomination form you are consenting for us to pass prescription information over to your desired pharmacy. We will continue to process to the same Pharmacy until you advise otherwise.

EPS (Electronic Prescription Service) Nomination
Please use format day/month/year e.g. 12/05/1979

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.