Front of house staff crisis

Dear Patients, We would like to bring to your attention that we are currently facing a workforce crisis within our Patient Navigation (Reception) team. We have two members of staff on long-term sickness leave and two who have recently resigned. This represents a 40% loss of capacity within the team. We immediately began the recruitment

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Category: Important

Pharmacy First goes live on February 1st, 2024

Starting February 1st, 2024, NHS England has created a new scheme to help ease the pressure on UK General Practice. It is called “Pharmacy First pathways”, encouraging eligible patients to utilise these services for timely and effective care. “Right patient, Right place, Right time, First time”

Challenges contacting the Practice

We are aware that our patients are experiencing longer wait times in call queues than ever before. There are multiple reasons for this, but we are committed to finding ways to reduce waiting times and improve our service as soon as possible.