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SUGGESTIONS, COMPLIMENTS AND COMPLAINTS

St Paul’s Surgery welcomes any comments or suggestions as a positive way of improving the services we offer. Please ask at Reception for a Suggestions / Comment form which can be left in the Suggestions Box in the Waiting Room. Alternatively you may post or fax or email your comments to the Practice Manager. Please CLICK HERE for further information.

Comments and Complaints

The Practice Manager is responsible for dealing with any formal complaints and we operate a practice based complaints system in line with Department of Health guidelines. CLICK HERE to download the practice complaints procedure or, alternatively, can be obtained from Reception staff.

Please note that all formal complaints must be made in writing to the Practice Manager.

To download any pdf files on this page you will need to have Adobe Acrobat installed on your computer. If you do not have a copy of Acrobat installed please click the icon below to download the latest version of the reader.

Adobe Acrobat Reader click to download the latest Acrobat reader

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Self Help Advice and Tools

Self Help Advice and Tools

Patient Access

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Mid Hampshire Healthcare

Mid Hampshire Healthcare

Mid Hampshire Healthcare Ltd (a GP Federation) was created to enhance the delivery of healthcare services within our local area.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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